a delightful place to shop
Opening Hours: 7am – 4pm Weekdays, 7am – 3pm Weekends
52 George Street, Marulan, NSW 2579
Phone: (02) 4841 1717 Email: email@example.com
1. What sort of events do you cater for?
The Marulan General Store is fully equipped to cater for a wide range of corporate and private functions. We cater for events including: Boardroom lunches, morning and arvo teas; Conferences; Training events; Office Christmas parties; Corporate cocktail parties; Weddings; Birthdays; Kid’s parties; Christenings; Baby showers; Cocktail parties; Engagements; Bridal showers; Kitchen teas; and more.
2. Where do you deliver to?
We currently deliver within 30km of Marulan NSW (2579). However, special arrangements can be made if required and we will do our best to meet your needs. Please call us on 02 4841 1717 or email us at firstname.lastname@example.org for a chat.
3. Do you deliver outside of business hours and on weekends?
The Marulan General Store does deliver outside of hours, as well as weekends, however all deliveries required prior to 8am in the morning or after 4pm in the evening will incur a surcharge. For further information regarding delivery requirements and fees, please call us on 02 4841 1717 or email us at email@example.com for a chat.
4. How much notice do I need to give?
The Marulan General Store ensures that orders are made fresh daily to guarantee quality of our product. We therefore request that orders be placed at least 48 hours prior to the date of delivery. Of course, we’ll do our best to accommodate short notice orders, however all short notice orders and their associated delivery times will be subject to availability.
5. What are your payment policies?
We offer multiple payment options to remain versatile to your needs. However we do ask that all payments be settled within five days from the date of the function. Payment options include electronic funds transfer, cash or credit card. We accept most card types including Visa and Master Card.
We like to reward our customers for paying promptly, so those who provide credit card details upon placing their order will have the 3% processing surcharge waived. All orders over $1,000.00 will require a non-refundable 20% deposit.
6. Can you organise styling and staging in addition to catering?
Absolutely! We take great pride in our catered events and consider it an honour to work with you, your family or your business for your function. Not only are we able to assist you in catering, but we can also source and organise the appropriate venues, event styling and staff to assist in setting up and packing down your event or function. Take a look at our styling page for more info and inspiration.
7. Can you supply staffing for catered events?
Yes, we can. The Marulan General Store in partnership with our sister team at The Luxe Design Shop have a fully-fledged events team, wait staff, cooks and event managers to ensure that no matter the occasion, we can cater to your needs. Our service staff are available for hire Monday to Sunday, however service staff require a minimum of three hours work and our cooks require a minimum of four hours work for any given function. We are able to provide a quotation on request.
8. Can you cater for special dietary needs?
Yes, we can. We endeavour to cater for most dietary requirements, preferences, allergies and restrictions, dependent on availability. This includes vegetarian, vegan, lactose-free and gluten-free. However, please keep in mind that while we understand the importance and necessary seriousness surrounding allergies, there is always the possibility of contamination depending on the produce sourced, or equipment used on products outside of The Marulan General Store.
9. What is your cancellation policy?
We understand that circumstances change. But as we order our produce fresh, we ask that if you no longer require our services, or need to cancel your order, you provide us with a minimum of three days notice. Any cancellation within three days of the event will incur the full charge of your cancelled order. In other words, we regret we are unable to cancel your order within three days of the event.
10. Can I collect my order instead of having it delivered?
Yes – absolutely! You are welcome to collect from The Marulan General Store during our open hours.
11. Do you hire out equipment?
Yes, we are able to offer a range of equipment hire, including; crockery, glassware, cutlery, linen, coffee plungers and more. Please note that any loss or damage to the equipment provided will be invoiced after collection.
12. Can you custom-design menus?
Yes, we specialise in designing and developing custom menus for your special event. Whether it’s a work function, special event, party or celebration, we relish in the opportunity to tailor design and custom create menus specific to your budget, taste and style preference.